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Assessment Survey Questions Tailor Information and Guidance: |
BPScorecard adds value to web optimization information with a needs-assessment and evaluation survey. It maps your site's specific needs to the customized information that provides solutions and fixes.
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Your Website's Diagnostic Survey: |
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There's 6 Components to Each Survey Question: |
- A full description and explanation of the best practice to which it applies, and the motivation and logic for it,
- Based on the answer selected, an evaluation summerizes the impact of the best practice on the website, the user experience and your business results,
- Based on the respondent's answer, a series of recommendations for site improvements are provided,
- A list of linked other Best Practices that are to be considered in conjunction with the current one - creating a 360 degree holistic view and adding punch to work efforts,
- Case studies which illustrate the Best Practice and how other websites have implemented the procedure and translated principles into web pages,
- A list of metrics and key preformance indicators (KPIs) used to track and measure periods prior and after improvement receommendations are implemented - therefore giving accountability to each website improvement and measuring its impact on the bottom line.
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Evaluation Criteria Meet Stringent Tests |
Every best practice against which the website is evaluated must pass 5 tests:
- Must have positive consequences on the user experience,
- Must meet the requirements of the 80/20 rule for low risk, low cost, and high impact,
- Must be directly actionable - easily translate into a measurable site improvement,
- Results must be immediate (seen in 30 days or less), and
- Every site improvement must be accompanied by a key performance indicator to track effectiveness and ROI.
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Survey Reveals 7 Major Website Issues |
- Spotlights most urgent and impactful data-driven and business-focused web best practices and quality standards,
- Identifies current web asset use - where is this web effort maintaining costly and unproductive assets while under-utilizing the more powerful ones,
- Reveals how to lower risk, minimize waste and lower operational costs,
- Exposes the site's greatest strengths and weaknesses - support the strengths and minimize the impact of the weaknesses,
- iIdentifies and recommend high-impact site improvements and provide "How-To" guidelines to implement fixes,
- Locates areas for skill-set maintenance and improvement, and
- Defines holes in management processes and recommend improvements to better control and predict outcomes.
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