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We've compressed 1000+ best practices into 24 assessment categories structured in 5 website layers. They account for the vast majority of a website's outcomes and are the high-impact issue on which to focus.

These principles fall inside the break point in the cumulative results line - the point at which the slope in the line begins to flatten out and your efforts start becoming higher risk, higher cost, longer time-cycles and with reduced returns.
Pareto's Chart of the Vital Few
 
Website needs assessment software - evaluation, identification, remediation, validation, site enhancement.

ADVANTAGES OF BPS
5-STEP FRAMEWORK
WEB COACH ASSISTANCE
INFORMATION DOORWAY
WHAT ARE THE VITAL FEW
HOW IT WORKS
 
Components of Successful Websites - Expressed as Layers
Should you disect a successful website into it's component parts, those most responsible for it's winning ways, you'd find some very surprising revelations.

Keep the following first principles in mind as you review how a website is distilled into 24 success determinants, organized under 5 major categories.

  • The law of the vital few reduces the number of website components to a couple dozen issues out of 1000+ website best practices,

  • Websites don't sell. Visitors buy. A great website cannot compensate for a weak offering. Weak writing that really speaks to the audience trumps good writing whose message doesn't connect with the reader.

  • Forget the laws of proportionality. On the web, very small issues, if they are the right ones, will generate very large results,

  • Process is everything. Only 20% of your site's success can be attributed to the surface layer, the site itself. The process you follow to get there carries four times the weight.
   Layer 1: Management
The single largest determinant of web success is your decision-making process and how the site is managed. Interestingly, it's less the site and more how you arrived at it.
  • Web Concepts/Principles
  • Business Goals & Objectives - Strategic Purposing
  • Management Processes - Iterative Improvement
  • Optimization Strategies - Testing Principles
  • Quantitive Measurement - Tracking & Metrics
  Layer 2: Customer
Increasingly, websites don't belong to their owners, they belong to their empowered users.
  • Knowledge of Customer - Reasons for Visiting
  • Personas - Visitor Tasks and Accompanying Behaviors
  • Buying Behaviors, Decisions and & Motivations
  • Information Architecture
   Layer 3: Value Creation
Value creation methodologies are the growth strategy of the future. If you can't create value for your web visitors, your site has no reason to exist.
  • Unique Value Proposition
  • Branding
  • Relationship Building
  • Competitive Threat
  • User Experience
   Layer 4: Communications
Most sites make the mistake of divorcing the objects on the web page from the attitude and mental processes at play in the head of the visitor.
  • Trust & Credibility
  • Persuasion Strategies
  • Marketing & Promotion
  • Message Development
  • Conversion Rates
   Layer 5: Surface Layer
Your website is a product like any other product and must perform elegantly in the hands of the user in the way in which it is intended.
  • Navigation
  • Layout and Design
  • Home Page
  • Landing Pages
  • Content
 
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